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Terms and Conditions

1. Introduction

Welcome to Cousins Garden Design. These Terms and Conditions govern your access to and use of our website, https://cousinsgardendesign.com/, including the information and services presented through it.

Throughout these Terms and Conditions, “Cousins Garden Design,” “we,” “us,” and “our” refer to the business operating this website. “You” and “your” refer to visitors, prospective customers, and anyone accessing or using our website.

By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please discontinue using our website.

2. Use of Our Website

You may use our website for personal and lawful purposes, including learning about our landscaping services, viewing project examples, and contacting us about potential projects.

When using our website, you agree not to:

  • Use the website for unlawful, fraudulent, or unauthorized purposes.
  • Submit false, misleading, or inaccurate information through our contact forms.
  • Attempt to gain unauthorized access to our website, servers, or systems.
  • Interfere with the website’s security, functionality, or availability.
  • Upload or transmit viruses, malicious software, or harmful code.
  • Copy, reproduce, or distribute website content for commercial purposes without our written permission.
  • Use automated tools to scrape, extract, or collect website information without authorization.

We reserve the right to restrict access to our website if we reasonably believe someone has violated these Terms and Conditions.

3. Our Services

Cousins Garden Design provides landscape design and outdoor improvement services for residential properties throughout South Jersey.

Our services may include:

  • Custom landscape design and installation.
  • Patios, pavers, walkways, and other hardscaping.
  • Outdoor kitchens, fireplaces, and outdoor living spaces.
  • Decks and fencing.
  • Pergolas and outdoor structures.
  • Landscape lighting and nightscaping.
  • Poolscapes and outdoor design.
  • Irrigation and landscape maintenance-related services.
  • Property cleanup and seasonal enhancements.

The services displayed on our website are intended to provide a general overview of what we offer. Actual service availability may depend on project requirements, location, scheduling, and other relevant factors.

Submitting an inquiry through our website does not guarantee service availability or automatically establish a contractual relationship.

4. Project Estimates and Proposals

We may provide consultations, estimates, or proposals based on the information you share about your property and project requirements.

Any pricing or estimates provided during initial discussions are subject to review and confirmation.

The final project scope, materials, pricing, payment arrangements, estimated schedule, and other applicable conditions will be outlined in a separate written proposal or agreement.

Changes to the original project scope, including additional work, material changes, or unexpected site conditions, may affect the final project cost and timeline. Any applicable adjustments should be communicated and agreed upon before the additional work proceeds.

A project will only be considered approved once the applicable proposal or agreement has been accepted by both parties.

5. Pricing and Payment Terms

Project pricing may vary depending on several factors, including:

  • Project size and complexity.
  • Materials and products selected.
  • Property conditions and accessibility.
  • Labor and installation requirements.
  • Additional work or changes requested during the project.

Any applicable deposits, payment schedules, invoices, and payment deadlines will be communicated separately and documented in the relevant project agreement.

Customers are responsible for reviewing and understanding the agreed payment terms before work begins.

6. Project Scheduling, Delays, and Site Conditions

We make reasonable efforts to complete projects according to the schedules discussed with our customers.

However, landscaping and outdoor construction projects may be affected by circumstances beyond our reasonable control, including:

  • Severe weather and unsuitable working conditions.
  • Delays in material or product availability.
  • Unexpected underground or property conditions.
  • Site accessibility issues.
  • Permit or inspection requirements.
  • Other unforeseen circumstances affecting project completion.

If any circumstances affect the agreed project schedule, we will communicate relevant updates and discuss appropriate adjustments with the customer.

Any revised timelines will be subject to the applicable project agreement and circumstances.

7. Customer Responsibilities

Customers are responsible for providing accurate project information and reasonable access to the property where work is scheduled.

Before work begins, customers should communicate any known property restrictions, underground utilities, drainage concerns, access limitations, or other conditions that may affect the project.

Customers are also responsible for obtaining any permissions or approvals relating to their property that are assigned to them under the project agreement.

Where permits, inspections, or other approvals are required, the responsibilities for obtaining them should be established before the project begins.

8. Cancellations, Rescheduling, and Refunds

Any cancellation, rescheduling, or refund arrangements relating to a landscaping or outdoor improvement project will be governed by the terms of the applicable written project agreement.

Customers should contact us as early as possible if they need to cancel or reschedule a consultation or approved project.

Any deposits, payments for completed work, materials already ordered, or other project-related expenses will be handled according to the applicable agreement and relevant laws.

Please contact us directly to discuss any cancellation or rescheduling requests.

9. Workmanship and Warranties

Any warranties, workmanship guarantees, or material warranties offered for a specific project will be communicated separately and documented in the applicable written agreement.

Warranty coverage, where provided, may depend on the materials used, the nature of the work, manufacturer requirements, and other project-specific conditions.

Customers should review any written warranty information provided before approving a project.

Nothing in these Terms and Conditions is intended to exclude warranties or consumer rights that cannot legally be excluded under applicable law.

10. Intellectual Property Rights

All content available on this website, including text, photographs, graphics, logos, branding, layouts, and other materials, is owned by Cousins Garden Design or used with appropriate authorization, unless otherwise stated.

You may view and use website content for personal and informational purposes.

You may not reproduce, modify, distribute, publish, commercially exploit, or otherwise use our website content without prior written permission from the applicable rights holder.

Unauthorized use of our content, photographs, branding, or other intellectual property may violate applicable copyright and intellectual property laws.

11. Website Content and Accuracy

We make reasonable efforts to keep the information on our website accurate and current.

However, service descriptions, project photographs, design examples, materials, and other website content are provided for general informational purposes.

Actual project results may vary depending on property conditions, design requirements, materials, site characteristics, and customer preferences.

Photographs and project examples should not be interpreted as a guarantee that every project will produce identical results.

We do not guarantee that all website information will always be complete, accurate, or up to date. We reserve the right to update, modify, or remove website content at any time without prior notice.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services for additional information or convenience.

These external websites are not owned or controlled by Cousins Garden Design. We are not responsible for their content, availability, security, privacy practices, or terms of use.

Accessing third-party websites through links on our website is at your own discretion.

We encourage you to review the applicable terms and privacy policies of third-party websites before using their services.

13. Limitation of Liability

To the extent permitted by applicable law, Cousins Garden Design shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your access to or use of this website.

This includes, without limitation, damages resulting from:

  • Temporary website interruptions or unavailability.
  • Errors, omissions, or inaccuracies in website content.
  • Unauthorized access to or alteration of information.
  • Technical issues, viruses, or other harmful components affecting your device or systems.
  • Reliance on general website information without obtaining project-specific confirmation.

This section relates to the use of our website and does not replace the terms governing services performed under a separate project agreement.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Cousins Garden Design, its owners, employees, and representatives from reasonable claims, liabilities, damages, losses, and expenses arising directly from your unlawful use of our website, violation of these Terms and Conditions, or infringement of another party’s rights.

This provision does not apply to the extent that a claim results from our own negligence, misconduct, or other circumstances for which liability cannot legally be excluded.

15. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information submitted through our website.

We may collect information such as your name, email address, phone number, and other details you voluntarily provide when contacting us about our services.

Please review our Privacy Policy for additional information:

https://cousinsgardendesign.com/privacy-policy-terms/

By using our website, you acknowledge that your personal information will be handled in accordance with our Privacy Policy and applicable privacy laws.

16. Changes to These Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time to reflect changes in our business practices, website functionality, services, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

Your continued use of our website after updated Terms and Conditions become effective constitutes acceptance of the revised terms, to the extent permitted by applicable law.

We encourage visitors to review this page periodically.

17. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of New Jersey and applicable federal laws of the United States, without regard to conflict-of-law principles.

Any disputes arising from the use of this website or these Terms and Conditions shall be resolved in accordance with applicable laws and the jurisdiction of the appropriate courts.

18. Contact Information

If you have questions, concerns, or requests regarding these Terms and Conditions, please contact us using the information below:

Cousins Garden Design

Address: P.O. Box 70, Berlin, NJ 08009

Phone: (856) 981-3100

Email: sjb23@verizon.net

Website: https://cousinsgardendesign.com/

Contact Page: https://cousinsgardendesign.com/contact-us/